Travel Q&A's

Questions & Answers for the CSUSB & MMC Spain Performance Tour:

What should everyone carry at all times, real passport or a photo copy?

Ideally, your passport should be on your person at all times. Please be “street-smart” and don’t wave it around for all to see. Photocopies of the passport should be packed in your suitcase, available in your e-mail and Incantato should have a copy as well.

Is the tap water safe to drink?

The tab water is potable in many areas, although many travellers do choose to buy bottled water instead because they are unaccustomed to the taste or constitution of Spanish water.

Do you have recommendations or suggestions on the type of power adapter needed and what wattage?

Electricity in Spain, as in the rest of Europe, comes out of the wall socket at 220 volts alternating at a 50 cycles per second. In the US, electricity comes out of the wall socket at 110 volts, alternating at 60 cycles per second. Not only the voltages and frequencies, but the sockets themselves are different. Adapters and converters may be found at Target, Walmart and radio shack etc.

What is the average meal cost? How much money should you bring?

As long as you are wise about your choices, meals can easily be 15 Euro or less. You don’t have to go to sit down restaurants to get decent food. But when you do want to sit down, you should check the menu outside to see if they have a “menu special”- you can get an entrée, dessert and a drink for a set price.

What is the weight limit for check-in baggage?

1 suitcase weighing 50 lbs (23 kg). Please also check the American Airlines website.

What the size limit and number of items is for carry on?

You may have 1 carry-on bag – it must be able to fit either under the seat in front of you or in the overhead bin. We recommend a backpack.

What are the airline carry-on container regulations?

No containers holding more that 3ozs of liquid or (100g for toothpaste) is allowed in the carryon luggage. They also must be in a plastic zip-lock bag.

What has the best exchange rate, using a debit card to pull money out or exchanging US currency?

By far the best way is to use your debit card. Most banks only charge around $2 per withdraw and they also take care of the exchange rate for you. You do need a 4 digit pin and also let your bank know that you are travelling abroad. DO NOT BRING TRAVELLERS' CHEQUES!

What is the approximate exchange rate right now?

It’s about $1.23 to 1 EUR.

What happens if someone gets injured while in tour? Medical care and cost wise? Do they need a medical consent form for treatment?

We strongly recommend purchasing travel insurance. You find a link to our recommended partner on this blog.

If needed, is there laundry service?

It’s really expensive to do laundry overseas as it is dry-cleaning only. There are no irons in the hotel room.

Travel Tips: What to pack?

Dear Travelers, please find below a link to very detailed information on the baggage allowance for your upcoming flight with American Airlines. There is no charge for ONE checked bag on international flights as long as your suitcase is within the weight limit of 50 lbs. Remember, you are only allowed ONE checked suitcase per person coming on your Incantato Tour plus ONE small/normal size carry-on as luggage capacity on the bus is limited. Please go to the American Airlines website for detailed information on what is considered a carry-on and a checked bag, but please keep in mind that we can only fit ONE checked bag per person on the coach.

For most people, packing is the most difficult part. The solution for many is to just pack as much as you possibly can into your suitcase and backpack, but as a colleague explains it: "You'll be thanking me later when you don't break your back from having to carry everything on your own. Don't do it!" Her advice: "Pack as lightly as you can. The best way to get it all to fit nicely into your suitcase is to fold it nicely and then roll it tightly. It can all fit into your bag like a puzzle."

Keep in mind, however, that many cathedrals have a dress code and will not allow you to walk in if you are wearing tank tops or shorts. A scarf is a good solution to this code. And shorts should always go to your knees (both for Ladies and Gents). Incantato also plans a farewell dinner for the tour groups, so bring something comfortable and dressy.
Here are a few things that we think are essential to have to be comfortable with what the weather brings and with the weight of your bag - remember, we allow only one checked bag per person and a small carry-on such as a bag pack or small duffel. Yes Ladies, you may have a small purse in addition, gents a camera case is fine too, but again, you will be the one carrying it all from the bus to the hotel and vice versa, so better test if you can move all your travel belongings without needing to make two trips or help from someone else.
A sample packing list (just a suggestion!)
* Rain jacket, maybe with fleece insert
* Umbrella
* An adapter plug/converter (if bringing electronic devices)
* Camera and batteries or charger with adapter
* At least two pair of jeans/pants, ladies may want to bring a couple skirts or dresses too
* a sweater or two
* Plenty of shirts, including a polo or two and at least two dress shirts (Europeans dress much more formal than Americans)
* Plenty of undergarments and socks for daily changes
* A watch, make-up and jewelry if applicable (carry on any valuables)
* Choir music and attire
* Don't forget shoes, we recommend a maximum of three pairs (tennis shoes, good everyday shoes, dress shoes). Bring nice concert shoes, but make sure that you will be able to walk long distances in them. Europeans do not wear flip flops other than to the pool or at the beach.
* Put all liquids that are in your carry-on into a zip-lock bag. And remember the 311 rules.http://www.tsa.gov/311/
* All scissors, fingernail clippers, etc. are better packed in your check-in luggage along with liquids over 3 ounzes. Bring enough contact lense solution and prescription medication that you may need for the whole duration of the trip.

If you forget anything there are plenty of shops where you can by shampoo, toothpaste, etc.

Travel Tip: Money matters

Dear Travelers, Money is a delicate subject.
Currently the exchange rate is around 1 Euro = $ 1,23. The best way to use your money is to have a debit card; this allows you to withdraw money from any ATM machine with only being charged a small withdrawal fee. The fee differs between banks. Be sure to call your bank before your departure to tell them where you are going and for how long so they won't freeze your account. The debit cards given by the bank has the compatibility of Visa, MasterCard, however, Visa is the most widely accepted worldwide. If you bring cash, you can exchange it but you will lose more money as they charge for their services. Most places in Europe won't accept traveler's checks anymore. Also, be prepared to pay for water and a fee for restroom use (between 30 to 70 Euro cent). Last not least, there are no free refills on soft drinks in Europe which is why most Europeans ask for little to no ice in their drinks.
We suggest you have some spending money available and our recommendation is around 15 to 20 Euro per day for the meals not included, snacks, drinks, postcards, some souvenirs. It is not imperative that you have this amount of money. There are many ways to lower your expenses such as:
· Most restaurants have menus outside so you can check their price range.
· Venture off the main roads to find a restaurant. These usually have more character, better food, and better prices.
· Bring your own water bottle. Most places have safe tap water to fill up with.
· Buy food from the "convenient" stores. You don't have to sit down in the restaurant for every meal.
· Shop around for souvenirs; many stores have the same things on sale for very different prices.

Last not least, remember that your Incantato Tour Manager is with you pretty much 24/7. The guide is there to help you make the right choices.

Travel Insurance - Please make sure you are protected!

Incantato Tours strongly recommend getting travel insurance for your upcoming journey. Not only are you covered medically should anything happen when traveling, but with TravelGuard's policies, you also protect your investment should you have to cancel or interrupt the trip. Last not least, there is also coverage for delayed and lost luggage etc.
Here is a direct line to purchase travel insurance online and can you do so with your credit cards and also select the option that is best for you.



In the meantime, have a look at the most comprehensive coverage option The Protect Assist Gold below.

Protect Assist (Gold) -

Comprehensive Travel Protection for the World Traveler

Trip Cancellation JUST ADDED! - Trip Cancellation due to employment loss or layoff if employed with the same employer 1 year or longer Trip Interruption and Travel Delay Emergency Medical and Emergency Medical Transportation Baggage and Travel Document Protection Baggage Delay and Lost Baggage Tracking NEW - Cancel For Any Reason option now available NEW - Cancel For Work Reasons option now available NEW - Children age 17 and under covered at no additional cost IMPROVED -Trip Cancellation limit increased to $100,000 (from $15,000), IMPROVED - Trip Interruption coverage increased to 150% of Trip Cost IMPROVED - Travel Delay required hours reduced to 5 hours (from 12) ProtectAssist special features: Best coverage for Weather Related Cancellations Pre-existing Condition Exclusion Waiver* Default/Bankruptcy Protection* $50,000 Flight Accident Insurance* 24-Hour "LiveTravel" Travel Agency Emergency Cash Transfers Identity Theft Restoration

Comprehensive non-insurance travel services* automatically included with plan!With the ProtectAssist plan, every customer also has access to these valuable travel services when they travel:· Arrangements for last-minute flight changes· Hotel finder and reservations· Rental car reservations· Emergency medical assistance· BagTrak® -- lost baggage tracking· Pre-trip health and safety advisories· Live e-mail and phone messaging to family and friends· Cash transfers· Airport transportation· Golf course reservations· Event ticketing· Floral services· Identity Theft restoration
Business Assistant* (available when Optional Cancel for Work Reasons coverage is purchased)

*Non-Insurance services are provided by AIG Travel Assist.

Eligibility
Citizenship: All Nationalities
Residency: United States
New York, Oregon, and Washington residence please call to purchase
Some rider options are not available and other restrictions may apply
Destination: Worldwide
Ages: All Ages
Max Trip Length: 365 Days

CSUSB/MMC Tour 2010 Flight Information: UPDATED

Hello Again Fellow Travelers!

Below you will find your updated flight information for your tour to Spain on American Airlines. The changes will be marked in bold.

Depart from Los Angeles to Madrid
Tuesday, June 22, 2010:

Fly out of LAX (Los Angeles) at 8:35 AM aboard American Airlines flight AA 280, and arrive in MIA (Miami International Airport) at 4:50 pm.
Depart MIA on American Airlines flight AA 68 at 6:10 PM, and arrive next day at 8:45 am on Wednesday, June 23rd in MAD (Madrid).

Depart from Madrid to Los Angeles
Thursday, July 1, 2010:

You will leave MAD (Madrid) on American Airlines flight AA 69 at 11:10 AM, and arrive back at MIA, same day, at 2:30 PM.
After you get through customs, you will board American Airlines flight AA 231 from MIA to LAX (Los Angeles) at 6:20 PM, and will arrive in Los Angeles at 8:40 PM.